The best nonprofit CRM for making a change l Nutshell
Fundraising and CRM, simplified
Donor profile management
Track giving history, communications, and donor details all in one place.
Visual fundraising pipelines
Move donors through cultivation stages from first contact to committed gift.
Fundraising automation
Automate thank-yous, follow-up tasks, and stage updates so no donor goes cold.
Email & SMS marketing
Run stewardship campaigns, year-end appeals, and re-engagement outreach in one platform.
Never lose a donor relationship
Nutshell gives every team member full context on every donor — giving history, past conversations, notes, and next steps — all in one place. No more digging through email threads or asking a colleague what was said on the last call.
That matters even more when staff changes happen. With a nonprofit’s average turnover rate, institutional knowledge can walk out the door fast. Nutshell keeps it in the CRM where it belongs, so relationships stay warm no matter who’s on your team.
- Complete donor profiles: Giving history, notes, and every interaction in one place
- Volunteer & partner tracking: Manage all constituent types from a single platform
- Staff-proof relationships: Institutional knowledge stays in the CRM, not in someone’s head
Learn more about contact management
Spend less time on admin, more time on mission
Your team didn’t join a nonprofit to send manual follow-up emails and update spreadsheets. Nutshell automates the repetitive tasks — thank-you sequences, task reminders, pipeline updates, and new contact routing — so your people can focus on building the relationships that drive your mission forward.
When a new donor gives for the first time, Nutshell can automatically trigger a thank-you email, create a follow-up task, and move them into your stewardship pipeline. All without anyone lifting a finger.
- Automated follow-ups: Thank-you emails, task reminders, and outreach sequences run on their own
- Pipeline stage automation: Donors advance automatically based on their actions
- Lead assignment: New contacts are routed to the right team member instantly
Learn more about sales automation
Keep your board and funders in the loop
No more scrambling to pull together a report the night before a board meeting. Nutshell’s real-time dashboards give your CEO, development director, and board members instant visibility into fundraising health — pipeline totals, campaign performance, donor retention, and team activity.
You can build the custom reports your leadership actually asks for and share them without exporting a single spreadsheet.
- Real-time dashboards: See pipeline health, campaign results, and team activity at a glance
- Custom reports: Build and share the reports your board actually asks for
- Lead attribution: Know exactly which campaigns and channels are driving donations
Turn one-time donors into lifelong supporters
The most expensive donor is the one you lose. Nutshell makes it easy to stay in consistent contact with email and SMS campaigns that steward new donors, re-engage lapsed supporters, and upgrade one-time givers to recurring donors — all from the same platform where you manage your fundraising pipeline.
Segment your audience by giving level, campaign history, or engagement status and send the right message at the right time, automatically.
- Targeted campaigns: Segment by giving level, campaign history, or engagement status
- Year-end appeal automation: Schedule and automate your highest-stakes campaigns
- Email & SMS: Reach donors on whatever channel they prefer
Learn more about our engagement tools
Connect with the tools your nonprofit already uses
Nutshell integrates with the software nonprofit teams rely on, so your donor data stays synced across all your systems.
Stop toggling between your donation platform, accounting software, and email tools. Connect them all to Nutshell and work from one source of truth — so nothing slips through the cracks and your team always has the full picture.
- Accounting & invoicing: Sync donor records and financials with QuickBooks to keep your books and CRM in lockstep
- Email & calendar: Two-way sync with Google Workspace and Microsoft 365 keeps outreach and scheduling connected
- Forms & lead generation: Connect donation pages and event sign-up forms so new contacts flow directly into Nutshell (we also have our own forms included)
- 5,000+ apps via App Marketplace: Connect Donorbox, Uncommon Giving, and any other tools your team relies on
Helpful, human customer support
Award-winning support here for when you need us.
- Free for everyone: Live chat support is available to all trials and active customers
- Helpful support articles: Our knowledge base is filled with “how-tos” and guides to help with all of your questions
- Monthly webinars: Covering how to set up and use specific features or processes in Nutshell
Learn more about our award-winning support
FAQs
1. Does Nutshell offer special pricing or discounts for nonprofit organizations?
While Nutshell doesn’t currently offer nonprofit-specific discounts, our pricing is designed to be affordable for organizations of all sizes. Plans start at just $13/user/month annually, with a 14-day free trial to test-drive the platform. Contact our sales team to discuss your nonprofit’s specific needs and budget.
2. Can Nutshell track recurring donations and donor giving history?
Yes! Nutshell tracks all donation history through contact timelines and custom fields. For recurring donations, you can clone leads for repeat gifts, create a dedicated pipeline for monthly donors, or integrate with specialized subscription management tools. All donor interactions and giving patterns are stored in one centralized location.
3. How does Nutshell compare to nonprofit-specific CRMs like Bloomerang or DonorPerfect?
Nutshell offers greater flexibility and affordability than specialized nonprofit CRMs. While we’re not nonprofit-exclusive, our customizable pipelines, unlimited contact labeling (donors, volunteers, partners), and 6,000+ integrations let you build workflows that fit your exact needs—without the complexity or high cost of platforms like Salesforce.
4. Can I import my existing donor data from spreadsheets or another CRM into Nutshell?
Absolutely! Nutshell makes it easy to import contact data from spreadsheets, CSV files, and other CRMs. Our contact management system includes intelligent search and categorization to help you organize donors, volunteers, and partners. Plus, our free customer support team is available to help with your data migration.
5. Does Nutshell integrate with donation platforms like PayPal, Stripe, or GoFundMe?
Yes! Nutshell integrates with 6,000+ apps including payment processors like PayPal and Stripe through native connections or Zapier. You can automatically sync donation data, update donor records, and trigger follow-up communications. Web forms also capture donor information and update your CRM database automatically.