The Ideal CRM for Distributors and Distribution Firms
Sales and CRM, simplified
Every lead, deal, and interaction is organized, automated, and tracked so your team can build relationships and close deals, not chase busywork.
Complete account profiles
Track order history, pricing notes, and every interaction across all your accounts.
Visual pipeline management
See every deal from first contact to closed order, by territory or product line.
Sales automation
Automate follow-ups, task reminders, and pipeline updates so no deal goes cold.
Quotes & order tracking
Create and send professional quotes and track status directly from your pipeline.
Reporting & forecasting
Track rep performance, forecast revenue, and see which accounts drive the most value.
Email & SMS marketing
Announce new products, send reorder reminders, and run campaigns to your full account base.
Mobile CRM
Access account data, log call notes, and manage your pipeline from anywhere in the field.
AI-powered tools
Score leads, draft emails, and summarize account history in seconds with built-in AI.
Never lose track of an account
Distributors manage relationships across manufacturers, wholesalers, and retail buyers — often hundreds of accounts with distinct pricing, preferences, and history. Nutshell centralizes all of it: every call, email, order note, and custom field, organized by account and searchable in seconds. When a buyer calls about a reorder, your rep instantly knows the full history — no digging through spreadsheets or asking a colleague.
- Full account timelines: Every call, email, note, and order detail logged automatically
- Custom fields & tags: Segment accounts by territory, product line, or tier
- AI account summaries: Get caught up on any account’s full history in seconds
Keep long deals moving without the manual work
Distribution sales cycles can stretch weeks or months. Nutshell’s sales automation handles the follow-up cadence for you — triggering emails, assigning tasks, and advancing deals based on the actions your reps take. No deal slips through the cracks because someone forgot to follow up.
- Automated follow-up sequences: Drip emails that stop when a prospect replies
- Task & pipeline automation: Advance deals and assign next steps automatically
- Lead assignment by territory: Route new leads to the right rep instantly
Equip your field reps to win on the road
Your outside reps are visiting accounts, attending trade shows, and working far from a desk. Nutshell’s mobile app gives them full access to account data, one-tap calling and texting, and real-time pipeline updates from any device. Everything syncs automatically so the office always has the latest.
- Mobile access: View accounts, update pipelines, and log notes from anywhere
- One-tap calling & texting: Reach buyers instantly, with every interaction logged
- Offline sync: Stay productive even without a connection
Turn your account base into repeat revenue
A huge share of distribution revenue comes from existing accounts reordering. Nutshell makes it easy to stay in front of them with targeted email and SMS campaigns — new product announcements, reorder reminders, seasonal promotions — all sent from the same platform where you manage your sales.
- Targeted campaigns: Segment by account type, territory, or purchase history
- Reorder reminders: Automate outreach timed to typical reorder windows
- Email & SMS: Reach buyers through whichever channel they prefer
Connect with the tools you already use
Nutshell integrates with the software distribution teams rely on — from ERP and accounting platforms to email, contracts, and 5,000+ other tools via AppConnect — so your customer and order data stays synced across every system.
- Accounting & invoicing: Sync customer data and invoices with QuickBooks or Xero
- Email & calendar: Two-way sync with Google and Microsoft keeps communications up to date
- Contracts & proposals: Connect DocuSign or PandaDoc to get contracts signed faster (or use our built-in proposals and invoices)
- 5,000+ apps via App Marketplace: Connect to tools like NetSuite, Dynamics 365, and more
Helpful, human customer support
Award-winning support here for when you need us.
- Free for everyone: Live chat support is available to all trials and active customers
- Helpful support articles: Our knowledge base is filled with “how-tos” and guides to help with all of your questions
- Monthly webinars: Covering how to set up and use specific features or processes in Nutshell
FAQs about Nutshell for distributors
Can Nutshell handle long sales cycles typical in distribution?
Absolutely. Nutshell’s sales automation tracks every interaction with clients and manufacturers, automatically reminding reps when it’s time to follow up. Our pipeline management lets you see exactly where long-term deals stand, and email campaigns keep prospects engaged across months-long negotiations—all without manual busywork.
How easy is it to migrate our existing customer data to Nutshell?
Very easy. Nutshell’s Import2 feature lets you import contacts, companies, and historical data directly from your current system. Our support team can guide you through the process, and we handle data cleanup and validation to ensure accuracy. You can test everything first before going live.
How does Nutshell integrate with our ERP and inventory management systems?
Nutshell integrates with QuickBooks, Xero, and 500+ other applications through native integrations and Zapier. Our API allows custom connections to your specific ERP or inventory software, ensuring real-time data syncing between sales and operations without manual re-entry.
What’s the typical ROI and payback period for distributors using Nutshell?
Many distribution customers see ROI within months through improved pipeline visibility, faster deal closure, and reduced manual data entry. Customers report time savings that often pay for the software investment in three to six months, plus gains from increased sales and customer retention.
Does Nutshell’s mobile app work well for field sales teams?
Yes. Our native iOS and Android apps let field reps view contacts, create leads from business cards, log call notes, and access their pipeline in real-time—even offline. Everything syncs automatically, so you’re never out of touch with your customers or deals.